Privacy Policy

Effective Date: September 11, 2026

Welcome to Oasis Palm Coast, located in Palm Coast, Florida. We respect your privacy and are committed to protecting the personal information you provide when you visit oasispalmcoast.com, contact us, inquire about a stay, or make a reservation.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have regarding your information.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Oasis Palm Coast, we may collect the following types of information:

Information You Provide

When you contact us, submit an inquiry, request information, or make a reservation, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Reservation dates
  • Number of guests
  • Special requests or preferences
  • Messages and communications you send to us
  • Information necessary to process or manage your reservation

If you make a reservation through a third-party booking platform, that platform may collect additional information according to its own privacy policy.

Payment Information

If payments are accepted through our website or a third-party booking provider, payment information may be collected and processed by the applicable payment processor.

Oasis Palm Coast does not intend to store complete credit or debit card numbers on its own website servers unless specifically stated otherwise.

Payment processors may collect and process payment information in accordance with their own privacy policies and terms.

Automatically Collected Information

When you visit oasispalmcoast.com, certain technical information may automatically be collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information

This information may be used to understand how visitors use our website, maintain website security, troubleshoot technical issues, and improve the website.

2. How We Use Your Information

We may use information we collect to:

  • Respond to questions and inquiries
  • Process and manage reservations
  • Communicate with guests before, during, and after their stay
  • Provide check-in and check-out information
  • Provide important reservation or property-related notifications
  • Process payments through authorized payment providers
  • Improve our website and guest experience
  • Maintain website security
  • Prevent fraud, misuse, or unauthorized activity
  • Respond to customer service requests
  • Comply with applicable laws and legal obligations
  • Send promotional communications when permitted and when you have provided appropriate consent

We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

3. Reservation Information

When you make a reservation or submit a booking inquiry, we may need information necessary to manage your stay.

This may include your name, contact information, reservation dates, number of guests, payment-related information, and other information needed to provide the requested services.

We may use this information to communicate important information regarding your reservation, including confirmation details, arrival instructions, property information, changes to your reservation, and other communications related to your stay.

4. Third-Party Booking Platforms

Oasis Palm Coast may use third-party reservation, vacation-rental, payment, scheduling, or property-management services.

If you book through a third-party platform, your information may be collected and processed by that company in accordance with its own privacy policy and terms.

Examples may include vacation-rental platforms, payment processors, reservation systems, property-management software, and communication services.

We encourage you to review the privacy policies of any third-party service you use to interact with Oasis Palm Coast.

5. Cookies and Similar Technologies

Oasispalmcoast.com may use cookies and similar technologies to improve website functionality and understand how visitors interact with the site.

Cookies may be used to:

  • Remember preferences
  • Improve website functionality
  • Analyze website traffic
  • Understand visitor behavior
  • Maintain security
  • Support marketing or advertising activities, where applicable

You can generally control cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

If third-party analytics, advertising, or booking technologies are used on the website, those providers may independently collect information through cookies or similar technologies according to their own policies.

6. Analytics

We may use analytics services to understand how visitors use our website.

Analytics information may include pages viewed, approximate geographic information, device information, browser information, referral sources, and other website usage information.

Analytics data helps us improve oasispalmcoast.com, understand visitor interests, identify technical problems, and improve the overall guest experience.

7. Marketing Communications

If you voluntarily provide your email address or other contact information and consent to receive promotional communications, we may occasionally send information about:

  • Property availability
  • Special offers
  • Seasonal promotions
  • Local Palm Coast experiences
  • News and updates
  • Other information related to Oasis Palm Coast

You may unsubscribe from promotional emails at any time by using the unsubscribe instructions included in the communication or by contacting us directly.

We will continue to send necessary transactional communications, such as reservation confirmations and important information regarding an upcoming stay, when appropriate.

8. How We Share Information

We do not sell or rent your personal information.

We may share information when reasonably necessary to operate Oasis Palm Coast and provide requested services, including with:

  • Reservation and booking providers
  • Payment processors
  • Website hosting providers
  • Property-management or reservation software providers
  • Email and communication service providers
  • Analytics providers
  • Technology and security providers
  • Professional service providers
  • Government agencies or law enforcement when required by law

Third-party service providers may only receive information reasonably necessary to perform the services they provide to us.

9. Legal Requirements

We may disclose personal information if we reasonably believe disclosure is necessary to:

  • Comply with applicable law or legal process
  • Respond to a valid governmental request
  • Protect the rights, property, or safety of Oasis Palm Coast, our guests, or others
  • Investigate suspected fraud or unlawful activity
  • Enforce our agreements, policies, or terms
  • Protect the security and integrity of our website or services

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should avoid sending sensitive information through unsecured email or other unsecured communication methods.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Manage reservations
  • Maintain business and transaction records
  • Resolve disputes
  • Comply with legal, tax, accounting, and regulatory obligations
  • Enforce agreements
  • Protect our legitimate business interests

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Children’s Privacy

Oasis Palm Coast does not knowingly seek to collect personal information from children under the age of 13 through our website.

Our website and services are intended for adults and individuals who are legally able to make inquiries and reservations.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

13. Links to Other Websites

Our website may contain links to third-party websites, including booking platforms, local attractions, restaurants, tourism organizations, social media platforms, and other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

When you leave oasispalmcoast.com, we encourage you to review the privacy policy of the website you visit.

14. Social Media

Oasis Palm Coast may maintain or link to social media accounts.

Interactions with our social media pages may be subject to the privacy policies and terms of the applicable social media provider.

Information you voluntarily post publicly on social media may be visible to others.

15. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

  • Request information about personal data we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of promotional communications
  • Manage certain cookie preferences
  • Ask questions about how your information is used

Some information may need to be retained when required for legal, accounting, security, fraud-prevention, or other legitimate business purposes.

To make a privacy-related request, please contact us using the information provided below.

16. Do Not Track

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless otherwise required by applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

18. Contact Us

If you have questions about this Privacy Policy, our website, or how your information is handled, please contact:

Oasis Palm Coast
Palm Coast, Florida
Website: oasispalmcoast.com
Email: xeniagroupllc@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

19. Acceptance

By using oasispalmcoast.com, submitting an inquiry, or providing personal information to Oasis Palm Coast, you acknowledge that you have read and understood this Privacy Policy.

Thank you for choosing Oasis Palm Coast. We value your trust and look forward to providing you with a memorable Palm Coast experience while respecting your privacy.